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A New Era for BPO services? The evolving landscape from the proposed Business Laws (Amendment) Bill 2024

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A New Era for BPO services? The evolving landscape from the proposed Business Laws (Amendment) Bill 2024

Regulation of Business Process Outsourcing (BPO) became the focus owing to the recent determination in the case of Samasource EPZ Limited t/a Sama v Meta Platforms, Incorporated & 186 Others; Kenya Human Rights Commission & 8 Others (Interested Parties) [2024] KECA 1152 (KLR).

2 Dec 2024 24:39 Minutes Podcast
A New Era for BPO services? The evolving landscape from the proposed Business Laws (Amendment) Bill 2024

A New Era for BPO services? The evolving landscape from the proposed Business Laws (Amendment) Bill 2024

Podcast

A New Era for BPO services? The evolving landscape from the proposed Business Laws (Amendment) Bill 2024

Podcast

00:00 00:00
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The Parliament has proposed amendments to the Employment Act and the Occupational Safety and Health Act which aim to revolutionize the BPO sector. Specifically, the amendments redefine what it means to be an employer, an employee, the responsibilities of a BPO under the labour laws and the definition of a workplace in the context of modern work arrangements.

All these amendments among others, have been consolidated into the proposed law, the Business Laws (Amendment) Bill 2024 and are discussed by Christine Mugenyu, Senior Associate and Melisa Wekesa, Associate in the Employment Law practice, in this episode of CDH Conversations.

 

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